At the very start of the COVID-19 pandemic crisis, Jabil sprang into action. Protective measures were established initially at our operating China sites, including hygiene protocols, temperature screenings and sanitation stations, as well as limiting plant access to only essential manufacturing employees. Business travel was restricted, and eligible employees worked from home to minimize the spread and impact of the virus. Established quarantine and tracing protocols were put in place for suspected cases. These protocols and best practices were quickly implemented at sites around the world when COVID-19 continued to spread.
In addition to taking extensive proactive measures to protect our employees, we retooled and ramped numerous production facilities to help meet the growing equipment needs of hospitals and workers.
As PPE supplies grew increasingly limited around the world, our teams came up with a solution: They’d make their own hand sanitizer and face masks. At the height of the pandemic during 2020 and 2021, Jabil and its medical device subsidiary, NP Medical, were producing more than a million FDA-cleared, Berry Amendment-compliant surgical face masks each week at sites across the United States.
Jabil’s efforts to fight COVID-19 reached beyond the company and into our communities. Sites in Tortosa, Spain, and Auburn Hills, United States, used their 3D printing capabilities to create face shield headbands and respirator parts for hospitals treating COVID-19 patients. Our site in Manaus, Brazil, even used the funds they were awarded from our internal continuous improvement competition, Deliver Best Practices, to donate over 1,000 pounds of food to an elderly shelter and masks to a blood disease hospital.
Jabil strongly encouraged all employees to get the COVID-19 vaccine as it became available. We have shared educational information with all our sites to elevate trust and confidence in the vaccine and partnered with local health authorities to help employees get vaccinated at sites around the globe. In Malayasia, Jabil’s Penang Vaccination Center completed the two-dose vaccine regiment for over 14,000 Jabil employees and frontline workers of more than 100 partner companies by August 2021.
With our global manufacturing capacity, we helped our customers accelerate the time-to-market for COVID-19 tests and rapidly ramped production of desperately needed medical devices like pulse oximeters and respirators. Of the latter, Jabil successfully scaled production from 2,000 to 40,000 respirators a year.
More People & Communities Stories
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When it comes to attracting top talent at Jabil, our manufacturing facilities in Switzerland have developed a world-class apprenticeship program that supports over 120 students annually in a variety of educational studies. The students learn skills for a future career at Jabil, or in the manufacturing industry, to ensure Switzerland has the talent necessary to compete in the 21st century global economy
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On the outskirts of our manufacturing facility in Wuxi, China, a small plot of land has become a symbol of hope for local organizations and community members in need. Hope Farm provides an opportunity for the site to give back to the community through multiple touchpoints; including an empowering relationship with the Zhi Kang Yuan Care Center for children with autism who experience firsthand learning about and caring for the crops.
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At Jabil, diversity is not only accepted but celebrated. When new members join our team, we work together in a way that empowers them to be their best selves, while encouraging them to help make a difference in our communities. In 2021, more than 100 Jabil employees volunteered their time supporting activities organized by Special Olympics Florida, taking a front-row seat to champion inclusivity.
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We pride ourselves in being a purpose-driven organization by empowering our employees to get involved with local charitable organizations to create volunteer opportunities for others to give back and drive positive change. In the spirit of caring, we recently began a Jabil journey to give back one million volunteer service hours in calendar year 2022.
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As part of our DEI commitment, we facilitate disability education and awareness to increase employment and development opportunities for people with disabilities at Jabil. In May 2020, the Jabil Dominican Republic team partnered with leading disability inclusion resource Disability:IN to provide best practices for interview techniques, inclusion and assimilation of people with disabilities into the workplace.
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Women at Jabil drive success for our business, our customers and the world. In 2020, we launched an internal development program for our STEP Ahead Award nominees where the women come together virtually over the course of six months to gain access to growth opportunities and to build their internal network.
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We understand good mental health is vital for a fulfilling life, at work and at home, and that it is a fundamental element of the resilience that enables people to cope with adversity and reach their full potential. In early 2021, we rolled out Mental Health Resilience Building trainings for leaders across the organization with the goal of having 90% of leadership trained by FY26.
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While Jabil has always placed a significant focus on putting procedures and safeguards in place to help ensure the safety of our operations and our people, we’ve escalated our attention to other factors that contribute to employee well-being. This includes our focus on mental health; ensuring all employees feel welcomed, valued and respected; and providing opportunities and programs across all our sites for employees to focus on their health.